This Terms and Conditions and Privacy Policy governs the manner in which Managing Virtual Teams and Ricaris Have a nice day SL collects, uses, maintains and discloses information collected from users (each, a "User") of the www.managing-virtual-teams.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Managing Virtual Teams and Ricaris Have a nice day SL.



Personal identification information



We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.



Non-personal identification information



We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.



Web browser cookies



Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.



How we use collected information



Managing Virtual Teams and Ricaris Have a nice day SL may collect and use Users personal information for the following purposes:

  • To improve customer service
 Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
 We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
 We may use feedback you provide to improve our products and services.
  • To process payments
 We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature
 To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
 We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.

How we protect your information



We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.



Sharing your personal information



We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.



Changes to this privacy policy



Managing Virtual Teams and Ricaris Have a nice day SL has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.



Your acceptance of these terms



By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Buying a course

After buying a course, Managing Virtual teams and Ricaris Have a nice day SL will contact you to set up a time to meet and do the course. You will have 30 days to reply to your message. The date that you choose can only be within the next 6 months after buying the course.  If you do not reply on time and give us a date within 6 months, you will not be reimbursed for the price of the course.

Course attendance

After setting up a date and a time to do the course, if you fail to attend you will not be reimbursed. If you give us a 48h notice, we will reschedule the meeting and do it another day.

Contacting us

If you have any questions about this Terms, Conditions and Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Managing Virtual Teams and Ricaris Have a nice day SL
 www.managing-virtual-teams.com
 Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo.

This document was last updated on February 07, 2013